Privacy Policy

1. Introduction

Families First CPR AZ ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at familiesfirstcpraz.org or book a class with us. Please read this policy carefully.

2. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Full legal name, email address, and phone number provided when booking a class or contacting us.
• Attendee Information: Full legal names and personal email addresses of all class attendees, required for AHA certification records.
• Facility Information: Address or location of the facility where training is requested.
• Payment Information: Payment is processed securely through Square. We do not store your credit card details on our servers.
• Communications: Any messages or inquiries you send us through our contact form or email.

3. How We Use Your Information

We use the information we collect to:

• Process and confirm your class booking
• Issue American Heart Association (AHA) certification cards to attendees
• Send booking confirmation and follow-up emails
• Respond to your inquiries and provide customer support
• Comply with legal obligations and AHA certification requirements

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• American Heart Association: Attendee names and information required to issue AHA certification cards.
• Payment Processors: Square processes payments securely. Their privacy policy governs how they handle your payment data.
• Legal Requirements: If required by law or to protect the rights and safety of our business or others.

5. Data Security

We implement reasonable security measures to protect your personal information. All payment transactions are processed through Square using 256-bit SSL encryption. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with AHA certification record-keeping requirements, and meet any applicable legal obligations.

7. Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information, subject to legal and certification requirements
• Opt out of any marketing communications from us

To exercise any of these rights, please contact us at [email protected].

8. Cookies

Our website may use basic cookies to improve your browsing experience. We do not use tracking cookies for advertising purposes. You may disable cookies in your browser settings, though some features of the site may not function properly as a result.

9. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: